Journal Entry from December 2011: Training Day

Haha. This one is from a “training” I attended at my former job. I worked with the State Child Support Agency for twelve years. We got a new system and let’s just say, things were slow going….not sure if it’s all better now, but I clearly was NOT impressed with my “training”.

                      Class Notes From CAMS Judicial Training, 12/13 and 12/14

                               Forty Five Things I Took Back To My Cubicle

 

  1. There are no dumb questions.
  2. It doesn’t exist right now.
  3. The more you try to embrace this and help others, the better it will be for everyone.
  4. I can’t change the way the system functionality is programmed. I can just share with

    you what I know.

  1. I don’t know though
  2. That, I know for a fact.
  3. Maybe, Maybe Not
  4. I’m sure all of that was considered when they did the design
  5. I’m not sure of that
  6. I am gonna ask
  7. I can speak with authority that it worked in the Pilot region
  8. Garbage in, garbage out
  9. You will just have to get them from the Library and update them manually. That is all
  10. Umm Hmm
  11. I’ve asked the question. I have not gotten the answer.
  12. There will be step by step directions
  13. I can’t answer that
  14. What makes no sense? That the data doesn’t work?
  15. Don’t let perfect get in the way of progress
  16. Everything we don’t have an answer to, we need to get one.
  17. It’s gonna be a work in progress.
  18. I’m not certain.
  19. We don’t know
  20. I don’t know
  21. It may
  22. It might
  23. It won’t do that yet
  24. Not sure if it will do that
  25. The future is not working yet. Only past dates.
  26. Why are you all laughing?
  27. I’m not sure what to tell you about that.
  28. The system is gonna do everything except what it won’t do.
  29. This is what we have to work with for right now.
  30. the person from Delloite was not familiar with Child Support.
  31. I know you all are frustrated.
  32. IDK what your LSP’s contract says. The system functionality works this way.
  33. The system wasn’t programmed to do that.
  34. They may not. We will ask.
  35. It is what we are working with now.
  36. We’re going to ask.
  37. The Pilot didn’t work. I am not certain that the real deal will either.
  38. I am not sure what happened during the last week of the pilot.
  39. We used Dade Cty during the Pilot.”  ( because THAT was the best thing to do because they do everything differently than that other 66 counties.)
  40. I don’t know the answer DAVE, that is why I am going to ask.
  41. DON’T LET PERFECT, HALT PROGRESS
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